Reply to an Instagram Comment

Post a public reply under a comment on the organisation's post. Visible to everyone on Instagram and mirrored into the post's comment-thread chat. Replying to a reply posts under the top-level comment with an @mention of the person you answered (Instagram threads are one level deep).

Text only, up to 2200 characters. Instagram refuses replies under hidden comments (409) and to deleted comments (409).

Security:

  • The organisationId in the URL must match the organisation your JWT was issued for — requests for a different organisation fail with 401.
  • Requires CRM_ADMIN, ACCOUNT_OWNER, or CRM_BOT role; other roles receive 403.
  • Comments are only available on INSTAGRAM (Instagram Login) channels that were reconnected with the comments permission; a workspace without comments enabled receives 503 INSTAGRAM_COMMENTS_NOT_MIGRATED.
Recent Requests
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Path Params
string
required

Your organisation UUID (returned as org from the /token endpoint).

string
required

The Instagram comment id (the id from the comments list, or resource.id of an instagram.comment.received webhook).

Body Params
string
required
length between 1 and 2200

The public reply text (1–2200 characters). Posted under the comment; a reply to a reply is posted under the top-level comment with an @mention of the person you answered.

Responses

400

Validation error / Instagram rejected the reply

401

Unauthorized

403

Forbidden

404

Comment not found in your organisation

409

Comment hidden or deleted, or the Instagram account needs reconnecting (NEEDS_REAUTH)

429

Too many requests

Language
Credentials
Bearer
JWT
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Response
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application/json