get
https://api.lodgestory.com/api/wp-crm/chats///workflow
Where a chat is in its workflow (lifecycle stages): current (the latest stage entered, with the workflow it belongs to and whether the run is live or finished), availableTransitions (the stages it may move to next — pass one as stageId to PUT …/workflow), activeWorkflows (every workflow with a live run on this chat; normally zero or one) and history (the last 100 stages entered, newest first, with who moved it, when it was left and the note).
Workflow and stage ids come from GET /workflows/{organisationId}. Pure read.
Requires CRM_ADMIN, ACCOUNT_OWNER, or CRM_BOT.
Recent Requests
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| Time | Status | User Agent | |
|---|---|---|---|
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401Unauthorized
403Forbidden
404Chat not found in your organisation (code: CHAT_NOT_FOUND)
429Too many requests
