Transfer a Call

Hand a live call to another agent (blind transfer, admins/owners only). The caller hears hold music while the target rings; if the target declines, nobody picks up, or the target is busy or unreachable, the caller is returned to the agent on the call. The attempt and its outcome (declined when the target declined) appear as transfers on the call afterwards.

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Path Params
string
required

Your organisation UUID (returned as org from the /token endpoint).

string
required

The call UUID (from the call list / click-to-call response).

Body Params
string
required

The user to hand the call to. Must have a calling extension on the call’s voice account (see GET /agents). The transfer is blind: the caller is put on hold, the target rings, and the caller is returned to the agent on the call if the target declines or nobody answers.

Responses
200

Transfer started (phase ringing)

400

Target unavailable, call not connected, or a transfer already in progress

401

Unauthorized

403

Forbidden

404

Call or target not found

Language
Credentials
Bearer
JWT
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Response
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