List Calls

get

https://api.lodgestory.com/api/wp-crm/voice/{organisationId}/calls

List call history for your organisation (most recent first). Supports filters (direction, status, agent, phone substring, linked chat, account, date range) and pagination.

Requires CRM_ADMIN, ACCOUNT_OWNER, or CRM_BOT, and the public voice API must be enabled for your organisation.

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Path Params

organisationId

string

required

Your organisation UUID (returned as org from the /token endpoint).

Query Params

fromDate

string

Filter from this time (ISO 8601).

toDate

string

Filter up to this time (ISO 8601).

direction

string

enum

Allowed:

status

string

enum

agentUserId

string

Filter to one agent.

phoneNumber

string

Substring match on caller/called number.

wpCrmChatsId

string

Filter to calls linked to this chat.

callingAccountId

string

Filter to one calling account.

departmentId

string

Lodgestory Voice department id: calls that entered this department's queue (routed to it, failed over or transferred into it), plus outbound calls placed by the department's current members.

channel

string

enum

Calls that ran over WhatsApp Business Calling (whatsapp) or the phone network (pstn).

Allowed:

afterHours

boolean

Business hours: true = calls that arrived while the schedule was closed (outside hours, a holiday, closed manually); false = every other call, including calls that never passed a schedule.

limit

number

Page size (1-100, default 20).

offset

number

Offset (default 0).

sortBy

string

enum

Allowed:

sortOrder

string

enum

Allowed:

Responses

401

Unauthorized

403

Forbidden — role not permitted or voice API not enabled

429

Too many requests

Language

Credentials

Bearer

JWT

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Response

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application/json

200