List Instagram Comments

List comments received on the organisation's Instagram posts (newest first). Each comment carries the commenter (username, fromId), the post (mediaId, media), thread position (parentId, isReply), moderation state (hidden, deleted), whether the account has replied publicly (repliedAt) and the private-reply state (privateReply.status, privateReply.dmChatId).

Filters: mediaId (one post), since (comment time), includeOwn (the account's own replies), includeDeleted. Paginate with limit/offset.

To be notified as comments arrive, subscribe a webhook to instagram.comment.received.

Security:

  • The organisationId in the URL must match the organisation your JWT was issued for — requests for a different organisation fail with 401.
  • Requires CRM_ADMIN, ACCOUNT_OWNER, or CRM_BOT role; other roles receive 403.
  • Comments are only available on INSTAGRAM (Instagram Login) channels that were reconnected with the comments permission; a workspace without comments enabled receives 503 INSTAGRAM_COMMENTS_NOT_MIGRATED.
Recent Requests
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Path Params
string
required

Your organisation UUID (returned as org from the /token endpoint).

Query Params
string

Restrict to one post — the Instagram media id (id from the media list).

string

Only comments posted at or after this ISO-8601 timestamp (by the comment time on Instagram, not ingestion time).

boolean

Include the account's own comments and replies (isOwn: true). Default false — only comments you RECEIVED.

boolean

Include comments deleted on Instagram or from the inbox (deleted: true). Default false.

number
1 to 100

Page size (default 50, max 100).

number
≥ 0

Offset for paging (default 0).

Responses

401

Unauthorized

403

Forbidden

429

Too many requests

503

Instagram comments not enabled on this workspace

Language
Credentials
Bearer
JWT
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Response
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application/json